Privacy

This page explains what personal information Nexus collects and why. It is a draft and will be reviewed before it takes effect.

Who we are

Nexus is built and run by Shining Technologies [confirm: legal entity and address]. When this page says "we", it means that company.

On this website

If you send us a message through the contact form, we collect the details you type in:

• your name and email address;
• your business name and team size, if you give them;
• your message.

We store them so that we can answer you.

The form uses a csrftoken cookie to check that it was sent from this site. We do not use analytics or advertising cookies. See our cookie policy.

In the Nexus app

When you create an account, we hold your account details, such as your name, email address and sign-in details.

Your workspace also holds the customer data you and your team put into it: contacts, companies, deals, quotes, invoices and the like. You control that data. We handle it on your behalf, as set out in our data processing terms.

When you use the app, we log each request with your IP address and browser to keep Nexus secure. [confirm: how long request logs are kept]

Why we use it

We use personal information to answer your messages, to run your account, to provide Nexus and to keep it secure. [confirm: legal basis wording]

Who we share it with

We share personal information only with the companies that help us run Nexus. They are listed on our sub-processors page.

How long we keep it

[confirm: how long contact form messages, account details and workspace data are kept]

Your rights

You can ask to see the personal information we hold about you, to correct it or to delete it. [confirm: rights that apply and the response time]

To ask, talk to us. If your information sits in a workspace run by one of our customers, we may pass your request to them.

Security

We describe how we protect data on our security page.

Children

Nexus is for businesses and is not meant for children. [confirm: minimum age]

Changes

We will update this page when our practices change, and show the date of the last update at the top.